Talk to Steven

Glim · by sh. industries

Give your business a second brain.

Glim is an office helper that lives in your texts. Every missed call gets a text back, every quote and invoice gets a follow-up, and your day arrives at 7:00 in one text. With an office manager or without one. Anything big waits for your YES.

See a sample day on your phone Podcaster? Get 3 free clips

Set up by Steven Hainley, founder of sh. industries. I set up every business myself, and if anything fails, the alert comes to me, not you.

For businesses · Glim

Your office, in your texts. With an office manager or without one.

  • Every missed call gets a text back. The caller hears from you while you're on the job, and you get a text saying who called and what it's about.
  • Every quote and invoice gets a follow-up. Check-ins on a schedule. Once an invoice is marked paid, the reminders stop.
  • You're the boss. Your day at 7:00 in one text. Anything big waits for your YES. Text PAUSE any time.

With an office manager, it takes the chasing off their plate. Without one, it covers the phones and the follow-ups.

From $299/mo + $750 setup · Office $499/mo · Full Assistant $799/mo · setup remote or in person · cancel any month

First step, free: 15 minutes on your phone. I walk you through a sample day: a missed call, a quote that waits for your YES, an invoice getting paid.

See a sample day Plans and prices

For podcasters · sh. Studio

8 finished clips from every episode, in 48 hours.

  • Captioned vertical clips of the episode's best moments, each with a hook line and a post caption.
  • Scored before you see them. Glim finds the moments and scores how likely a stranger is to stop scrolling.
  • Reviewed by Steven. I watch every clip before a pack leaves.

From $99 founding pack, first 3 shows, for honest feedback · $149 per episode · $399/mo for 5 episodes (40 clips)

3 of 3 founding seats left at $99 · checked 16 Oct 2026

First step, free: 3 clips from your latest episode, no card, no call.

Get 3 free clips How it works

sh. Studio runs on Glim too: the same second brain I run this company with, so my time goes to your work, not the routine. Compare us · See it run

Built for the trades first

Here's an HVAC shop's day with Glim.

The first shops are trades, so this is the day we built it on. Same plans for any small business. These are the real texts from our demo shop, Northside Comfort HVAC (fictional names and numbers), exactly as Glim writes them.

  1. 7:00

    Your day, in one text

    Today's jobs by tech, the addresses, what's owed and who needs a call. (Shortened here.)

    To you

    Morning Rob. Tue Oct 20, 6 jobs: Marco 8:00 Whitfield, 130 Quarry Rd (boiler, no heat) … Owed: $5,149, 4 past due. Quotes out: 4, $13,990. Text PAUSE anytime.

  2. 9:00

    An unpaid invoice gets a friendly reminder

    3 days past due, a second at 10 days. Once it's marked paid, the reminders stop.

    To your customer

    Hi Priya, it's Northside Comfort's office. Friendly reminder: invoice #1024 for $289 (furnace tune-up) was due Oct 17. Pay here: pay.northside-comfort.test/1024 or reply with any question. Reply STOP to opt out.

  3. 9:00

    A quote gets a check-in

    3 days after it went out, one more at 7 days. A yes goes to whoever books your jobs.

    To your customer

    Hi Luis, it's Northside Comfort's office. Checking in on the $640 quote for the condenser fan motor replacement. Any questions, or want to get it on the schedule? Reply STOP to opt out.

  4. 10:12

    A big quote waits for your YES

    Quotes over $5,000 and the firm invoice reminder at 21 days come to you first.

    To you

    Tom Whitaker, $9,800 quote for full system replacement (furnace + AC), sent 4 days ago, no reply. OK to send this check-in? "Hi Tom, it's Northside Comfort's office. Checking in on the $9,800 quote for the full system replacement (furnace + AC). Any questions, or want to get it on the schedule? Reply STOP to opt out." Reply YES to send, NO to skip.

  5. 10:41

    A missed call gets a text back

    You're on a roof. The caller hears back, and you get told what it's about.

    To your customer

    Hi, this is Rob's assistant at Northside Comfort. Rob's on a job and will call you back by 2. What's it about? Reply STOP to opt out.

Every text comes from a written template you see at setup, in your company's name. It never makes up a price or an amount.

See a sample day on your phone Plans and prices

Glim plans and prices

With an office manager or without one.

Three plans, the same for every small business. Office Helper works next to the person who runs your office; Full Assistant covers the phone when there's nobody to answer it.

Office Helper

Works alongside your office manager.

$299/mo

+ $750 setup, one time

  • Your day at 7:00 in one text
  • Missed-call text-back, and a text to you saying who called and why
  • Quote check-ins and unpaid-invoice reminders on a schedule
  • YES/NO approvals and PAUSE by text
  • Works from your office spreadsheet
  • Up to 2,000 texts a month (about 90 a working day)
What I’d set up for you

Office

Runs the office tasks for you.

$499/mo

+ $1,500 setup, one time

  • Everything in Office Helper
  • A number you call from the truck: “What's my day look like?” (up to 300 call minutes)
  • The QuickBooks Online connection
  • A weekly “money in, money owed, quotes waiting” text to you and the office

Full Assistant

Covers the phone when nobody else can.

$799/mo

+ $2,500 setup, one time

  • Everything in Office
  • Glim answers your overflow line live and takes the job details
  • Up to 600 call minutes
  • A monthly review call with me

Setup remote or in person · cancel any month · You pay the setup fee when your first workflow is running on your phone (usually the 7:00 text), not before, and your first month starts that day. All the terms

See a sample day Talk to Steven

How sh. Studio works

One link in. Eight finished clips out.

Founding pack: not worth $99 to you? Reply within 7 days of delivery for a full refund. Any pack more than 24 hours late is free.

  1. 01

    Send one episode

    A YouTube link or a file, your brand colour, anything that must stay out.

  2. 02

    Moments found and scored

    Glim reads a word-level transcript of the whole episode and scores each candidate moment.

  3. 03

    Steven reviews

    I cut, check and fix every clip: speaker crop, captions in your colour, −14 LUFS, under 9 MB.

  4. 04

    8 clips in 48 hours

    A private folder with the clips and a notes file of hooks and captions. One round of changes.

Compared with the usual options

Published prices, a free first step, a named person.

Competitor figures are what each company publishes, as collected in our research notes (Oct 2026); prices change, so check the source before quoting.

sh. Studio vs a typical clip service

Whatsh. StudioTypical clip service
Price, publishedYes: $149 an episode (8 clips, ~$19 a clip); $399/mo for 5 episodes (40 clips, ~$10 a clip)Castos: $990/mo for 4 clips per episode. PenguinClip Starter: $449/mo for 12 clips. Trueframe and Content Allies don't publish a price.
Turnaround48 hours, stated; a pack more than 24 h late is freeTrueframe and Content Allies don't publish one.
Free sample3 clips from your own episode, no card, no callNone advertised in FindClout's survey of clip services.
Who reviewsSteven, the founder, watches every clip before deliveryAI tools (OpusClip, Klap, Vizard): no person in the loop.
RefundFounding pack: full refund within 7 days of deliveryNo guarantee advertised in FindClout's survey.

Glim vs hiring an AI consultant or managed IT

WhatGlimUsual options
Price, publishedYes: Office Helper $299/mo + $750 setup, Office $499/mo + $1,500 setup, Full Assistant $799/mo + $2,500 setupSmall-business AI setups run about $4,500 up to $10,000–$15,000; retainers $500–$8,000/mo (consultant pricing guides).
Per-seat feesNone: one flat monthly price for the whole businessManaged IT typically charges per user (about $110–$185 a user a month, MSP pricing guides); some AI services price per user per month too.
Usage billTexting, calls and AI wording included up to the plan limits; anything over at our cost, itemizedAgencies split: some absorb AI usage costs into the retainer, some bill at cost, some mark them up (Digiday; vendor blogs).

Sources: Castos · PenguinClip · FindClout · Trueframe · Content Allies · Glim comparison: setup and retainer ranges from small-business AI consulting guides, MSP per-user pricing guides and Digiday's reporting on agency usage pricing, collected in our 16 Oct 2026 research notes.

Proof · it runs on itself

This company runs on Glim.

These are sh. industries' own numbers, read on 19 Oct 2026. Small, because the company is new; shown anyway. No client results yet.

18
jobs Glim runs here, across 4 departments
46
outreach emails sent, each logged with its reason
50
candidate clip moments scored, from 38 episodes
8
days of logs, since 11 Oct 2026

See it live: the sh. lab Discord (Glim answers there) and the YouTube build log.

Steven Hainley on a golf course at sunset

Meet the founder

You're buying my taste. Glim buys me the time.

I'm Steven Hainley, and I am the company. I study cybersecurity at WPI, and before that I spent three years working for an HVAC company. I built Glim to take the routine work off my own desk: finding leads, drafting outreach, scoring clips, writing the morning brief. That's so my hours go to the part you pay for: which calls and quotes matter to your shop, which moment makes the clip, what good looks like.

When you work with sh. industries, you deal with me: I set up every business myself and I watch every clip before it's delivered.

Talk to Steven steven@shindustries.co

FAQ

What buyers ask first.

Do I need an office manager?

No. With one, Glim takes the chasing off their plate so they can run the office. Without one, it covers the phones and the follow-ups, and Full Assistant also answers your overflow line live. Same plans and prices either way. What it doesn't do: the parts of office work that need a person, like ordering parts or walking a client through a site.

Who writes the texts my customers get?

Every message is a written template we set up together, in your company's name, and you see each one before it's switched on. The AI may tidy the wording but can't add or change a number; if it fails, the plain template goes out. It never makes up a price or an amount.

Does it work with Jobber, Housecall Pro, ServiceTitan or Square?

Not yet. Today Glim works from QuickBooks Online or a spreadsheet import (your office's sheet, Google Sheets or Excel). Use one of the others? Ask me; it isn't connected yet, and I'll tell you straight what works.

What happens if it breaks?

The parts that send texts are plain scheduled code on a cloud server, not my laptop. A failed text retries, and if it still fails the alert comes to me, never to your customer. You can text PAUSE any time. More in What happens if it breaks.

When do I pay, and when does it start?

You pay the setup fee when your first workflow is running on your phone (usually the 7:00 text), not before, and your first month starts that day. Texts to your customers start once the carriers approve business texting, usually 2 to 3 weeks; your own texts with Glim work from day one.

Is there a contract?

No. Flat monthly price, no per-seat fees, cancel any month. Studio Monthly pauses or cancels any time.

Who else uses it?

No shop runs on Glim for the office yet. You'd be one of the first, and I'd set yours up personally. sh. industries itself runs on Glim every day.

What about refunds?

Studio founding pack: a full refund within 7 days of delivery if it isn't worth $99 to you; any pack more than 24 hours late is free. Glim: the setup fee is charged only once your first workflow is running, and you can cancel any month.